Privacy Policy

Last Updated: June 19, 2025

1. Introduction

Debrid NOX ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services (the "Service").

2. Data We Collect

To provide and improve our Service, we collect the following types of information:

  • Email Address: We require your email address upon registration. This is used for essential account communications, such as password resets and service notifications. You can manage your email notification preferences in your account settings.
  • IP Address: We log the IP addresses and approximate geolocation of users. This data is used strictly for internal purposes, including abuse prevention, account security, and optimizing network performance.
  • Service and Error Logs: Our servers automatically log information about your requests, including your IP address, the date and time of the request, and any errors that occur. This data is used for debugging, providing technical support, and maintaining the stability of our Service.
  • Browser and Operating System: We may record your browser and operating system type. This helps us improve compatibility and ensure a consistent user experience across different devices.
  • Language Preference: We detect and store your language preference to provide the Service in your preferred language.

3. Cookies and Tracking Technologies

We believe in a privacy-focused experience. Our use of cookies is minimal and functional:

  • Session Cookies: We use a cookie to keep you logged into your account during a session.
  • Referral Cookies: If you sign up through a referral link, a cookie is used to associate your account with the referring user.

We do not use third-party tracking cookies for advertising or analytics. To protect your privacy, no external resources from services like Google Analytics, Facebook, or X (Twitter) are loaded when you visit our site. The only exception is the potential loading of Google reCAPTCHA during login or registration if we detect suspicious activity, which is a necessary security measure.

4. Data Sharing and Third-Party Services

We do not rent or sell your personal information. However, we work with trusted third-party providers to help us deliver our Service. We only share the minimum data necessary for them to perform their function.

  • Email Delivery (Mailjet): To send transactional emails (e.g., password resets, notifications), we share your email address and the email content with our email service provider.
  • Payment Processing (e.g., Stripe, Rentabiliweb, Amazon Pay): When you make a purchase, your payment is processed by a third-party payment gateway. We receive a transaction ID to confirm your payment but we do not store your credit card details on our servers. The specific data shared depends on the provider but is limited to what is required to process the transaction securely.

5. Data Security

We make every effort to protect your personal data from unauthorized access, alteration, or disclosure. We implement a variety of security measures, and access to your personal data is restricted to authorized personnel only. Your password is encrypted (hashed) and is never stored in plain text.

6. Data Retention

In accordance with the General Data Protection Regulation (GDPR), we store your data for specific periods:

  • Service Usage Data: Information related to your service usage (such as request logs, generated links, and support tickets) is retained for a maximum of 6 months, after which it is permanently deleted or anonymized.
  • Core Account Data: Information essential for your account to function (such as your email address, hashed password, username, and language preference) is retained as long as your account is active. This data is deleted upon the deletion of your account.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time through your account settings. You may also delete your entire account, which will permanently remove your core account data from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@debridnox.com.